Terms of Service

Last Updated: March 2026

These Terms of Service ("Terms") govern your access to and use of ToneReply ("Service", "we", "our", or "us"), a subscription-based SaaS Chrome extension integrated with Gmail. ToneReply is a service operated by AIEMAILPRO.

1. Acceptance of Terms

By accessing or using ToneReply, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Description of Service

ToneReply provides AI-powered email assistance features, including tone refinement, content rewriting, and summarization. The Service operates as a Chrome extension integrated with Gmail.

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to subscribe to the Service.

4. Subscriptions & Billing

ToneReply operates on a recurring subscription basis (monthly or yearly plans). Subscriptions renew automatically unless canceled before the renewal date.

All payments are processed securely by Paddle.com Market Limited ("Paddle"), our Merchant of Record. Paddle handles billing, invoicing, tax collection, and payment processing.

We do not store or process your payment card details.

5. Refund Policy

Customers may request a full refund within 14 days of the purchase date. Refund requests submitted within this period will be processed according to Paddle's refund policy.

Refunds are handled by Paddle.com Market Limited ("Paddle"), our Merchant of Record.

6. AI-Generated Content Disclaimer

ToneReply uses artificial intelligence to generate content. AI-generated outputs may contain inaccuracies, omissions, or unintended language. You are solely responsible for reviewing and verifying content before sending or publishing it.

7. Acceptable Use

You agree not to:

8. Intellectual Property

All intellectual property rights related to the Service, including software, branding, and design, remain the exclusive property of ToneReply.

Users retain ownership of the content they submit for AI processing.

9. Limitation of Liability

To the maximum extent permitted by law, ToneReply shall not be liable for indirect, incidental, special, consequential, or punitive damages.

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Service Availability

We do not guarantee uninterrupted or error-free service. The Service may be modified, updated, or discontinued at any time.

11. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

12. Governing Law

These Terms shall be governed by the laws of Morocco, without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of any revisions.

14. Business Information

ToneReply is operated by AIEMAILPRO, an independent sole proprietor business registered in Morocco.

Business name: AIEMAILPRO
Location: Tetouan, Morocco
Support email: support@tonereply.com